1win is deeply committed to protecting the privacy of every player who uses our online betting and casino platform in India. We handle all personal data responsibly, in strict compliance with international data protection standards and with full consideration of local expectations. This Privacy Policy is written in plain language so you can easily understand what information we collect, why we need it, how we use and protect it, who we share it with, and what rights you have. We regularly review and update this policy to reflect changes in our services, technology or legal requirements. By registering an account, making a deposit or continuing to use 1win, you confirm that you have read, understood and agree to these terms.
What Data We Collect
We collect only the information necessary to deliver a secure, personalised and enjoyable experience. During registration we ask for your full name, date of birth, email address, mobile phone number and preferred currency (INR by default). Technical data is gathered automatically: IP address, device type and model, operating system, browser version, language settings, pages visited and session duration (via cookies and similar technologies). Financial records include deposit and withdrawal amounts, chosen payment methods and transaction references. Gameplay and betting logs help us provide responsible gaming features, detect suspicious activity and offer relevant suggestions. In certain situations we may request identity documents (e.g. passport, Aadhaar card or utility bill) to verify age and meet anti-money laundering obligations.
How We Use Your Information
Your data allows us to create and manage your account, verify identity, authenticate logins, process deposits and withdrawals, settle bets accurately and deliver casino games without interruption. We also use it to personalise your experience for example, recommending IPL matches, popular slots or live dealer tables you might like. Pattern analysis helps prevent fraud and protect your account from unauthorised access. With your explicit consent we send marketing messages about bonuses, tournaments and new features. Anonymised and aggregated data helps us analyse platform performance and continuously improve services never in a way that identifies you as an individual.
Sharing & Disclosure of Data
We share personal information only when strictly necessary and always under binding confidentiality agreements. Payment service providers receive the minimum details required to process transactions securely. Hosting, analytics, customer support and anti-fraud partners access limited information needed to maintain and protect the platform. We may disclose data to regulatory or law-enforcement authorities if required by valid legal order. We never sell your personal information to third parties for marketing or any other unrelated purpose.
Security Measures
We implement multiple layers of protection: all data in transit uses the latest TLS encryption protocols; stored data is encrypted at rest; access is strictly limited to authorised personnel on a need-to-know basis with regular access reviews. We conduct ongoing vulnerability scanning, penetration testing and security audits. You can add extra protection by enabling two-factor authentication in your account settings and using a strong, unique password.
Your Rights
You have the right to access, correct, delete or restrict processing of your personal data. You can withdraw consent for marketing communications at any time. Cookie and tracking preferences can be managed through our consent banner or your browser settings. To exercise these rights, contact our support team we aim to respond to valid requests as quickly as possible.
Cookies & Tracking Technologies
We use essential cookies to make the site function properly, performance cookies to understand usage patterns anonymously, and only with your consent marketing cookies to show relevant promotions. You can adjust your preferences at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated by email or a clear notice on the website. Your continued use of 1win after such changes indicates acceptance of the updated policy.